Frequently Asked questions about our services
At Peace of Mind Aging, Dr. Kristen Nebel offers a rare combination of services: expert memory care and physician-led primary care tailored to older adults. She specializes in medical conditions associated with aging, chronic care management, supporting all stages of dementia, memory loss evaluations, end of life care, and personalized guidance for caregivers — all delivered through a compassionate, relationship-based model. Whether you’re encountering changes in your health, concerned about a loved one’s memory changes, or simply planning ahead, we’re here to help you navigate this journey with confidence and clarity.
Below are answers to the most common questions we hear from families about dementia consultations, subscription-based care, and what makes Peace of Mind Aging unique.
Peace of Mind Aging does not accept insurance — and that’s intentional. By operating outside of insurance networks, we’re able to provide:
This model allows us to focus fully on what matters most: you and your loved one’s well-being. It also allows you to keep health information private.
Instead of billing insurance, we offer a simple monthly subscription model. You’ll be invoiced through Stripe, a secure payment platform. We do keep your insurance information on file to place orders (such as prescriptions, labs, or referrals), but we do not submit claims to your insurance company.
If you have questions about how this works or what’s included, we’re happy to walk you through it.
Most geriatric practices only accept patients after they’ve declined significantly. We work with individuals and families earlier to prevent or slow that decline — putting personalized plans in place before there’s a crisis, so you’re prepared and supported when it matters most.
The monthly subscription includes:
This model allows for a more proactive, engaged approach to memory care — focused on quality, not quantity.
Yes. We understand that sometimes families simply need expert guidance at a specific moment. One-time consultations are available and can be a helpful first step to clarify a diagnosis, explore next steps, or create a care roadmap. If you’d like to transition to a subscription afterward, we can discuss that together.
Individuals often reach out for help with:
Whether you’re facing uncertainty or just want a second opinion, we’re here to help you feel more in control.
Individuals often reach out for help with:
Whether you’re facing uncertainty or just want a second opinion, we’re here to help you feel more in control.
Yes. Caregiver support is central to what we do. Dr. Nebel provides education, coaching, and compassionate guidance to help caregivers understand what’s happening, respond effectively to changes, and care for themselves while caring for others.
Memory issues may be a concern if you or your loved one are:
If you notice one or more of these changes, it could be a sign of a more serious memory issue or the early stages of dementia. It’s important to seek professional guidance for a proper evaluation and next steps.
A dementia care consultation may be helpful if:
Dr. Nebel offers compassionate, expert consultations to help caregivers better understand dementia and feel more confident in their care approach. Please reach out to schedule a time to talk.
The first step is easy: call or text (717) 723-8531. We’ll be in touch to learn more about your needs, answer any questions, and schedule a consultation that works for you.
Still Have Questions? Let’s Talk.
Whether you’re ready to schedule a dementia care consultation or just want to learn more about how Peace of Mind Aging can help, we invite you to get in touch. Dr. Nebel provides thoughtful, personalized support to help families feel prepared, empowered, and at peace.
Contact Dr. Nebel at (717) 723-8531 to schedule your first consultation or ask a question.
Serving Lancaster, PA
Phone: 717-723-8531